Customer Service

The UK People Finder service is intensely personal and you can talk to one of our Expert Researchers in confidence by calling 0906 5150089. We will help you with quick, concise guidance. The average length of calls is 4 minutes, and you can of course terminate at any time. Calls are charged at £1.50 per minute. You can email at any time, and we undertake that all enquiries and requests for updates will be dealt with promptly, provided that the search number is quoted.

General Enquiries:

To contact us on administrative matters please email UK People Finder General Enquiries: derek@ukpeoplefinder.com

You can telephone us on:
+44 (0)1638 663936

You can fax us on:
+44 (0)1638 663287

You can write to us at:
General Enquiries
UK People Finder
8 Clock Tower Mews
Newmarket
Suffolk CB8 8LL

If you have any technical questions such as about leaving free people search messages on Message Match please email UK People Finder Technical Support.dale@ukpeoplefinder.com

Payment:

In the unlikely event of any difficulty with online payments, please ask us first to put the matter right. If you are not satisfied, you can contact the operator of the payment facility, as follows:

The company that deals with our online payment facility can be contacted as follows:

SecPay
203 High Street
Tonbridge.
TN9 1BW
email info@secpay.com

The division of HSBC Bank which deals with our payments can be contacted as follows:

HSBC Bank
Commercial Service Centre
Leicester.
LE1 7BB
Telephone 0845 702 3344